Design a human escalation path for AI agents

In this 3-hour live workshop, you will design a human escalation path for ai agents with Khushbu. Leave with the agent escalation decision map, tested on sample data and accompanied by a handover checklist. We use sample data, test an exception and prepare an owner handover. ₹399 covers this English session. Production credentials are never required.

₹3993 hours · EnglishSunday, 14 November 2027 · 9 AM–12 PM ISTReview registration

What will you leave with?

Leave with the agent escalation decision map, tested on sample data and accompanied by a handover checklist.

Host: Khushbu · Operations & Workflow Automation
Who it is for: Operations practitioners using AI drafts, classifiers or agents
Level: Intermediate
Where: Online · Asia/Kolkata (IST)
Price: ₹399 for one language session

What will we work through live?

Inspect sample agent action proposals and define the completion criteria for agent escalation decision map.
Create the fields and owner checkpoints needed to define allowed actions and an approval-required boundary.
Work live to define allowed actions and an approval-required boundary; save the resulting agent escalation decision map.
Test a normal case and the specific exception: irreversible proposed action. Record the result and route unresolved decisions to a person.
Export the agent escalation decision map, document its limitations and assign a review owner.

What should you prepare?

Basic spreadsheet skills and a laptop. We use fictional data; tool accounts and any required paid features are disclosed before the session.

Who is this session not for?

This guided learning session does not deliver a production integration, personalised business consulting or guaranteed income. Discuss a separate scope if you need implementation.

Who will guide the session?

Khushbu

Operations clarity, SOPs and thoughtful workflow automation. Work with clear owners, selective automation and human review.

Meet Khushbu →

Which session suits your Sunday?

English · 9 AM–12 PM IST Hinglish · 6 PM–9 PM IST Free Q&A: What should you check before using AI for agent escalation decision map?

English and Hinglish workshops share one paid topic. The free session has its own Q&A topic and takeaway.

Frequently asked questions

Will we use live business data to create the agent escalation decision map?

No. We work with fictional or sanitised examples while building the agent escalation decision map. You review permissions, tool costs and tests before applying it to your own business.

When is the English session?

Sunday, 14 November 2027, 9 AM–12 PM IST. Online, 180 minutes. ₹399 covers this language session only.

Who is this session for?

Operations practitioners using AI drafts, classifiers or agents

Are recordings, certificates or joining links guaranteed?

Joining details are not published yet. A recording or certificate is available only if separately confirmed; registration does not guarantee either.

What if I cannot attend this time?

Choose a later Sunday, try the free session, or save your email for availability updates. Each paid language version is a separate registration.

Continue practising

Repeat the agent escalation decision map exercise on a new fictional example. Include the irreversible proposed action case, save the observed result and ask a colleague to review the handover note.

Free workflow templates · Operations articles · Discuss your own process

Cannot make this time?

Choose another Sunday or the free session. Availability updates can be requested in the registration panel.